Privacy Policy

1. Who this policy covers

This Privacy Policy explains how Spanish Survival ("we", "us", "our") handles personal information when you visit our sales pages, use our digital learning product, contact support, or purchase through our payment provider.

2. Information we may collect

• Information you provide: name, email address, support messages, quiz responses you choose to submit, and account information used to access the product.
• Purchase and access information: transaction status, product purchased, entitlement level, refund status, and purchase identifiers received from Hotmart or another checkout provider. We do not need to store your full card details.
• Usage and technical information: IP address, device/browser information, pages viewed, campaign attribution, approximate location derived from IP, and product progress when those features are enabled.
• Preferences: cookie consent, privacy choices, language or product settings, and learning progress.

3. How we use information

• Provide and secure access to the product.
• Process purchase entitlements and respond to refunds, support requests, and account issues.
• Remember preferences and learning progress.
• Measure site and funnel performance when analytics consent or another lawful basis applies.
• Measure advertising and retargeting when marketing consent or applicable law permits it.
• Prevent abuse, investigate security incidents, and maintain service reliability.
• Comply with legal obligations and enforce our terms.

4. Payment processing

Payments are processed by Hotmart. Hotmart may collect payment, billing, tax, fraud-prevention, and transaction information under its own privacy notices and purchase terms. We generally receive the information needed to confirm the purchase and provide access rather than your full payment-card details.

5. Cookies and similar technologies

We use essential storage for site functionality and preferences. Optional analytics and marketing technologies are controlled through our cookie settings where required. More detail is available in the Cookie Policy.

6. Advertising and sharing

We do not sell personal information for money. Some advertising or analytics activities may be treated as a "sale" or "sharing" under certain privacy laws even when no money changes hands. Where applicable, you can use Your Privacy Choices to opt out of optional analytics and marketing technologies.

7. Service providers

We may use service providers for hosting, authentication, databases, email, analytics, advertising, customer support, fraud prevention, and payment processing. They receive information only as needed for the services they provide and subject to applicable contractual or legal restrictions.

8. Retention

We retain information only for as long as reasonably necessary for the purposes described here, including providing access, keeping transaction and tax records, resolving disputes, maintaining security logs, and meeting legal requirements. Retention periods may differ by data category and jurisdiction.

9. Security

We use reasonable technical and organizational safeguards appropriate to the nature of the information we process. No internet service can guarantee absolute security.

10. Your privacy rights

Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or obtain a copy of personal information, withdraw consent, and opt out of certain advertising or data-sharing activities. We may need to verify a request before acting on it.

11. International users

Our service providers and systems may process information in countries other than the country where you live. Where required, we use appropriate safeguards for international transfers.

12. Children

Spanish Survival is not directed to children under 13. If local law requires a higher age for independent consent, a parent or guardian should be involved.

13. Changes to this policy

We may update this policy as the product, vendors, or legal requirements change. The date at the top identifies the current version.

14. Contact

For privacy or support requests, contact david.ssp2017@gmail.com. Seller: David Alcantara de Jesus Oliveira. For purchase-specific issues after checkout, buyers can also use the contact information shown in their Hotmart purchase details.